ServiceNow

ServiceNow, Inc. is an American software company that develops a cloud computing platform designed to streamline digital workflows for enterprise operations. Based in Santa Clara, California, ServiceNow enables organizations to improve productivity, enhance customer experiences, and optimize processes through its platform-as-a-service (PaaS) offerings. These include IT service management (ITSM), human resources service delivery, customer service management, and enterprise automation solutions. Founded in 2003, ServiceNow has become a leader in enterprise software and a key player in digital transformation for businesses worldwide.

ServiceNow operates in the enterprise software and cloud computing industry. The company specializes in workflow automation, IT operations management, and digital transformation solutions, serving industries such as healthcare, finance, manufacturing, retail, and government.

The CEO of ServiceNow is Bill McDermott, who has held the position since late 2019. Under his leadership, ServiceNow has experienced significant growth, doubling its full-year revenues and securing its place on the Fortune 500 list. McDermott is renowned for his strategic focus on customer relationships and his commitment to embedding artificial intelligence (AI) into every workflow, ensuring ServiceNow remains at the forefront of digital innovation.

The CFO of ServiceNow is Gina Mastantuono, who has served in this role since 2020. She oversees all aspects of the company's global financial operations, including accounting, compliance, investor relations, and treasury. Mastantuono also drives ServiceNow's environmental, social, and governance (ESG) initiatives, reflecting the company's commitment to sustainability and social responsibility. Her extensive experience in leadership roles at companies like Ingram Micro, Revlon, and Ernst & Young has earned her numerous accolades, including the 2023 CFO of the Year award from the San Francisco Business Times.

ServiceNow uses technologies like SAP Global Trade Services, Google Tag Manager, Unix, VMware, Veracode, Google Assistant, Informatica, Sprinklr, Apttus, AtTask, Microsoft System Center Configuration Manager, SAP Project System, Microsoft Outlook, Google Workspace, Tableau Server, SolarWinds, AddThis, Applitools, and more.