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USAA

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Finance and Insurance Services
|
San Antonio, Texas, US
|
35,387
Employees

The United Services Automobile Association (USAA) is an exemplary model of a diversified financial services group of companies. Established in 1922, the Texas-based organization has grown exponentially over the years, now serving more than 13 million current and former members of the US military and their families. It offers an array of services including banking, investments, and insurance. The USAA corporate description reflects a strong commitment to its core values of service, loyalty, honesty, and integrity.
USAA's financial products range from checking accounts and credit cards to home loans and auto insurance. The organization's competitive edge lies in its unique business model that caters to the military community. Its focus on providing superior service to its members has earned it a high customer satisfaction rating and loyalty. USAA consistently ranks at the top of national surveys for customer service, demonstrating the company’s commitment to its members.
The organization has a longstanding tradition of supporting military families through various philanthropic initiatives. It is renowned for its veteran hiring program and its commitment to supporting military spouses. Moreover, the company invests heavily in sustainability projects and community development.

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About

USAA

Headquarters
San Antonio, Texas, US
Founded
1922
Ownership
Privately Held
Parent Company
United Services Automobile Association
Revenue
$1B+
Employees
35,387
Industry
Finance and Insurance Services
USAA
SIC
60 | 61 | 62 |
Protected Content | Protected Content
NAICS
52 | 5412 |
Protected Content
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Technographics

Category
Tech Count
Data Center Solutions - Database Management Software
61
Data Center Solutions - Operating Systems & Computing Languages
66
Data Center Solutions - System Security Services
63
IT Governance - Application Development & Management
60
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B2B Contacts

Name & Title
Profile
Contact Info
usaa-employee-contact
Laurel Bragg
Executive Director, CFO/HR/Program Compliance
Email
Phone
usaa-employee-contact
Bruce Lee
Assistant Vice President - Underwriting
Email
Phone
usaa-employee-contact
Chris Mock
AVP Mortgage Orignations
Email
Phone
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Employees by Job Function

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219
6,244
10,932
909

Employees by Job Level

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271
363
1,998
3,545

Employees by Region

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29,389
125
236
0

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FAQs

Who is the CEO of USAA?

Wayne Peacock (as of 2022) holds the position of CEO at USAA, a diversified financial services group serving current and former members of the military and their families. Peacock's leadership at USAA has focused on delivering exceptional service and financial solutions tailored to the unique needs of military members and their families.

What technologies does USAA use?

USAA uses technologies like Microsoft Lync, Xerox, FileZilla, Cisco Prime Infrastructure, Amazon Redshift, BMC Capacity Management, Qumu, Entity Framework Core, Salesforce Apex, IBM DB2 Universal Database and more.

How many employees does USAA have?

As of 2023, USAA had 35387 employees globally.

What industry is USAA in?

USAA is in the industry of Finance and Insurance Services.

Where is USAA headquartered?

USAA is headquartered in Texas, United States.

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